Karl and Jim built ABMI on very basic principles:
- Answer the phone
- Respond in a timely manner
- Remedy problems immediately
- Maintain extremely accurate and detailed audit trails for each transaction
- Pay your obligations on time
- Painstakingly do it right the first time to avoid follow-up
By following these principles we have found it easy to comply with all the rules and regulations for doing business in the public sector, build personal relationships with the agencies that govern us, operate in full disclosure and be easy to do business with – these things have grown ABMI from that first single transaction in 2002 to a company growing over $20m in gross revenues.
- We Engage in Long-Term Relationships
- We Create Win-Win-Win Relationships Between Our Customers, Our Vendors and Ourselves
- We Help Agencies Achieve Their Goals
